General Terms & Conditions
It is our intention to share our knowledge and experience in an accessible and beneficial way to all our our participants. However, we do live in a commercial world where services are provided and paid for. Therefore we need to have terms and conditions so that you have a clear understanding of where we stand in regards to this exchange.
article 1: definitions
1.1. General terms and Conditions: the general terms and conditions used by The Love at First Tribe as published on the website www.theloveatfirsttribe.com
1.2. The Love at First Tribe or the LAFT refers to The Love at First Tribe as registered at the chamber of commerce under number 90131533
1.2. Class: any yoga or meditation class, online class, masterclass, event or workshop organised or facilitated by the LAFT
1.2. Teacher: anybody teaching a class organised or facilitated by the LAFT
1.3. Participant: anybody joining a class organised or facilitated by The LAFT
1.4. Schedule: the offering of all classes organised or facilitated by the LAFT as published on the website
1.5. Tribe card: a personal 10 credits stamp card that can be used as payment for all classes on the schedule unless mentioned otherwise
1.6. Single class: a single class with the LAFT to be paid by the participant before attending the class. All participants that do not use a tribe card register for a single class
article 2: applicability
The general terms and conditions are applicable to all classes facilitated by The Love at First Tribe. By signing up for any of these in our schedule the participant agrees to the applicability of these General Terms and Conditions. The Love at First Tribe reserves the right to amend these General Terms and Conditions at any time
article 3: registration and cancellation
3.1. Participants register for a class in advance by signing up via the booking system on the website
3.2. Participants that did not sign up in advance can register for a class at the location at their own risk, the LAFT cannot guarantee any availability (walk-ins)
3.3. Bookings can be cancelled free of charge until 4 hours before the class starts through the participant’s account in the booking system on the website or via email
3.4. To ensure reserved spots the LAFT requests the participants to be on time. At least 5 minutes before class starts. After that free spots can be allocated to walk-ins.
3.5. The LAFT reserves the right to refuse participants who arrive after the start of the class without a refund
article 4: registration and payment
4.1. Participants can pay for a class through the booking system. Participants register their choice when signing up for a class via the booking system on the website
4.2. Payments for all single classes must be done prior to attendance
4.3. A participant that has not cancelled within the cancellation period (no-show) will be charged the class amount
Article 5: schedule and changes
5.1. The current range of classes available are posted in the schedule of the booking system
5.2. Classes will start at the stated times, participants that are not there on time can be refused entrance to the class
5.2. The LAFT reserves the right to change the class schedule, types of classes and/or the scheduled teacher
5.3. The LAFT may cancel a scheduled class as a result of force majeure or when the minimum number of participants mentioned in the schedule is not met
5.4. The LAFT reserves the right to cancel classes during public or personal holidays
5.5 The LAFT can provide custom courses and classes for companies and events. For questions or requests for a fitting offer please contact The LAFT at theloveatfirsttribe@gmail.com
ARTICLE 6: LIABILITY
6.1. Attendance of classes is at the participant’s own risk. Participant is required to take note of the contents of a class prior to participation and to determine whether he is capable of participating. Information about the content of classes is available on the website and participant can also refer to the teachers for any questions
6.2. When a participant are not sure about their health and/or if they are pregnant, they should always consult a doctor before joining a class. Even though the LAFT works with certified teachers participants always run the risk of receiving an injury during a class. By participating the participant accepts this risk
6.3. In case of an injury or any other physical inconvenience, a participant should inform the teacher before the class and listen to the instructions given.
6.4. Participants should perform yoga carefully, listen to their body and keep in mind and accept physical limitations.
6.5. The LAFT is not liable for any loss, damage and/or theft of a participant's possessions in or outside the class location
6.6. The LAFT is not liable for any damage or loss sustained by a participant as a result of a changed class hours or a cancelled class
6.7. Any complaints relating to the classes provided by the LAFT must be reported to the LAFT as soon possible, in any event within fifteen (15) days after the complaint arose. The LAFT will asses the complaint within fifteen (15) days.
ARTICLE 7: PERSONAL DATA AND PRIVACY
7.1. For administration and information purposes as well as to execute payment orders, The LAFT collects personal data of participants. These personal data are handled with due care and complies with the Dutch Law for the protection of personal information. The LAFT will never give any personal data to third parties. Personal data, such as email address, is used by The LAFT to inform participants of any changes to the schedule or classes as well as services and products provided. Participant can unsubscribe from the The LAFT newsletter at any time.
7.2. The LAFT is authorised to photograph and/or film participants during classes with the aim of using the material for publicity purposes unless the participant explicitly refuses
Article 8. Applicable Law and Competent Court
8.1. The relationship between participants and The LAFT is governed by Dutch law
8.2. Any disputes between the parties that cannot be settled out of court will be brought before the competent court of Rotterdam