Terms & Conditions Resolution Retreat

1.   It is the participant’s responsibility to check the reservation and ensure that the particulars contained therein are correct.

2.   The participant shall pay Resolution Retreat a non-refundable, non-transferable deposit.

3.   The balance due shall be paid by the participant to Resolution Retreat by bank transfer before arrival.

4.   If payment of either the deposit or the balance is not received Resolution Retreat reserves the right to cancel the reservation and retain the deposit.

5.   In the event of cancellation by the customer, regardless of the circumstances, the deposit will not be refunded.

6.   Due to teacher situations beyond our control, Resolution Retreat reserves the right to change bookings and shall inform the customer as soon as possible. Alternative arrangements will be offered but we do not accept responsibility for any costs incurred, including airfare.

7.   Resolution Retreat is not held liable for flight costs.

8.   Resolution Retreat reserves the right to offer discretionary discounts and this does not affect the status of any guests who have paid the full price and no discount will then become due to them.

9.   The participant shall not use the property except for permitted use and shall not use the property for any improper purposes.

10.  The participant shall keep all fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.

11.  Resolution Retreat reserves the right at its sole discretion to terminate use of the property or any of its facilities by the participant in the event of any breach of these terms and conditions. The customer will be required to vacate the property and Resolution Retreat shall not refund payment or accept any consequential liability damages or loss.

12.  Resolution Retreat retains all copyright licence rights and sole exclusive ownership of the information, photographs and material displayed on its website. The material may not be modified, copied or used in any other way.

13.  Any user of the website has to be 18 years of age or older and agrees to be entirely financially responsible for all charges and other fees arising from use of the website.

14.  It is the participant’s responsibility to ensure that he/she has all the relevant travel documentation and arrives at the airport in time.

15.  Resolution Retreat can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport.

16.  Resolution Retreat reserves the right to alter any facility accommodation or yoga activity.

17.  In the event that the participant decides to downgrade their accommodation after having paid, the participant will not be entitled to any refund. If the customer wishes to upgrade the new price will apply.

18.  The customer must comply fully with all and any health and safety regulations introduced by Resolution Retreat. The participant must ensure that he/she is medically and physically fit and able to use our facilities and participate in activities. Participants who have injuries or illnesses are advised to seek doctor’s advice before practicing yoga. Resolution Retreat is not liable for any injuries to the participant in his/her use of our facilities or participation in activities. A participant must always stop and rest if he/she is feeling any pain or sickness and inform the teacher of any previous injuries.

19.  Resolution Retreat cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.

20.  Resolution Retreat shall not be liable for any failures beyond its control. This covers natural disasters, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.  

23.  Resolution Retreat accepts no liability for loss, damage, injury or illnesses which may be received during the participants stay or travelling to and from Resolution Retreat.

24.  We recommend that all participants have adequate travel, cancellation and medical insurance for the duration of the trip.